1. Agreement to These Terms
These Terms of Use ("Terms") are a legally binding agreement between you and Alloop LLC ("Alloop," "we," "us," or "our") that governs your access to and use of the overseas version of our mobile application, connected wearable devices, health and wellness features, AI-enabled features, Community, and related support services (collectively, the "Services").
By creating an account, or by accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not access or use the Services.
Alloop LLC is registered in the United States and has a registered office at 651 N. Broad St., Suite 308, Middletown, Delaware 19709, United States.
2. Your Privacy
Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, disclose, and protect personal information, including health and wellness information. Please review the Privacy Policy carefully to understand our practices.
3. Eligibility and Age Requirements
You must be at least 16 years old, and at least the age of majority in your country or region of residence, to create an account and use the Services. By using the Services, you represent that you meet these requirements and that you have the legal capacity to enter into these Terms.
The Services are intended for general health and wellness management by individual consumers. You may not use the Services if you are barred from doing so under any applicable law.
4. Your Account
To use certain features, you must create an account and provide accurate, current, and complete information. You are responsible for keeping your account credentials confidential and for all activity that occurs under your account.
You agree to notify us promptly of any unauthorized use of your account or any other breach of security. We are not liable for any loss arising from your failure to safeguard your credentials.
5. License to Use the Services
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services for your personal, non-commercial purposes.
We reserve all rights not expressly granted to you. You may not sell, resell, rent, lease, or otherwise commercially exploit the Services.
6. Acceptable Use and Prohibited Conduct
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree that you will not:
- violate any applicable law or regulation, or infringe the rights of others;
- copy, modify, reverse engineer, decompile, or attempt to derive the source code of the Services, except where permitted by law;
- interfere with, disrupt, or place an unreasonable load on the Services or related infrastructure;
- access the Services through automated means, or scrape, harvest, or collect data without our permission;
- introduce viruses, malware, or other harmful code, or attempt to gain unauthorized access to any systems or accounts;
- use the Services or any AI-enabled feature to generate or distribute unlawful, harmful, deceptive, or infringing content; or
- harass, abuse, threaten, or harm other users, or impersonate any person or entity.
7. Devices and Third-Party Services
The Services are designed to work with connected wearable devices and with third-party health platforms, such as Apple Health and Health Connect. You are responsible for obtaining and maintaining the devices, software, and network connectivity needed to use the Services.
Your use of any third-party device, platform, or service is subject to that third party's own terms and policies. We do not control and are not responsible for third-party products or services, and their inclusion does not imply our endorsement.
8. Health and Wellness Disclaimer
The Services are designed for general health and wellness management and are provided for informational purposes only. They are not medical devices and do not provide medical advice, diagnosis, or treatment, and they are not a substitute for advice from a qualified healthcare professional.
Always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical condition, and never disregard or delay seeking professional advice because of information you obtained through the Services. The Services are not intended for use in medical emergencies. If you think you may have a medical emergency, contact your local emergency services immediately.
9. AI-Enabled Features
The Services may include AI-enabled features, such as a chatbot and wellness insights. AI outputs are generated automatically, may be inaccurate or incomplete, and are provided for informational and general wellness purposes only. You should not rely on AI outputs as professional, medical, legal, or financial advice.
AI outputs are not used to make decisions that produce legal or similarly significant effects about you. You are responsible for how you choose to use any information provided through these features.
10. Community and User Content
The Services may allow you to create, post, or share content, including profile information, posts, images, comments, and messages ("User Content"). You retain ownership of your User Content.
By submitting User Content, you grant Alloop a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, and distribute that User Content for the purpose of operating, providing, and improving the Services and the Community. You represent that you have the rights necessary to grant this license and that your User Content does not violate these Terms or any applicable law.
You are solely responsible for your User Content. We may, but are not obligated to, review, remove, or restrict User Content that we believe violates these Terms, our Community rules, or applicable law. We may respond to notices of alleged infringement in accordance with applicable law.
11. Intellectual Property
The Services, including all software, text, graphics, designs, and other content we provide, and all related intellectual property rights, are owned by Alloop or its licensors and are protected by intellectual property and other laws.
Except for the limited license expressly granted to you in these Terms, you receive no right, title, or interest in the Services. "Alloop" and our logos and product names are trademarks of Alloop, and you may not use them without our prior written permission.
12. Changes to the Services
We are continually improving the Services and may add, change, suspend, or discontinue features, in whole or in part, at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services or any feature.
13. Suspension and Termination
You may stop using the Services at any time and may request deletion of your account as described in our Privacy Policy.
We may suspend or terminate your access to all or part of the Services at any time if you violate these Terms, or where we reasonably believe it is necessary to protect the Services, other users, or comply with law. Upon termination, the license granted to you ends, and any provisions of these Terms that by their nature should survive termination will survive.
14. Disclaimers of Warranties
To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and accuracy.
We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that any data or insights provided through the Services will be accurate or reliable. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Alloop and its affiliates, and their respective officers, employees, and agents, will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or relating to your use of, or inability to use, the Services.
To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to these Terms or the Services will not exceed fifty US dollars (USD 50). Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above may not apply to you, and nothing in these Terms limits any liability that cannot be limited under applicable law.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Alloop and its affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Services, your User Content, or your violation of these Terms or any applicable law.
17. Governing Law and Dispute Resolution
These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules, except where mandatory consumer-protection laws of your country of residence provide otherwise.
If a dispute arises, you agree to first contact us and attempt to resolve it informally. Nothing in these Terms affects any mandatory legal rights you have as a consumer under the laws of your country of residence, including the right to bring proceedings in your local courts where applicable law so provides.
18. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above and, where required by law, provide additional notice. Changes are effective when posted. Your continued use of the Services after the changes take effect means you accept the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.
19. Contact Us
If you have questions about these Terms, you can contact us through the support features in the app or by writing to Alloop LLC at 651 N. Broad St., Suite 308, Middletown, Delaware 19709, United States.